PRIVACY POLICY

Last updated: March 2026 

Introduction

I am committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information I collect, how I use it, who I share it with, how long I keep it, and what rights you have in relation to it. Please read this policy carefully. If you have any questions, you are always welcome to contact me directly.

This policy applies to all information collected through this website, my podcast, my YouTube channel, and any related services, communications, or programmes I offer.

Who I Am

I am a women's business and self-leadership coach. I operate this website and create content through my podcast and YouTube channel. For the purposes of this Privacy Policy, I am the data controller of your personal information.

Contact: Seen Heard Valued Ltd, 7 Bell Yard, London, England, WC2A 2JR Email: [email protected] Website: www.aimeebateman.com

What Information I Collect

I may collect the following types of personal information:

Information you give me directly: 

• Your name and email address when you subscribe to my mailing list
• Your name, email, phone number, and any other details you provide when completing a contact form or booking a discovery call
• Payment and billing information when you purchase a programme, course, or coaching service (processed securely through third-party payment providers)
• Any personal information you choose to share with me via email, social media, or during coaching sessions
• Survey or feedback responses if you participate in any questionnaires I send

Information collected automatically: 

• Your IP address and browser type
• Pages you visit on my website and how long you spend on them
• How you arrived at my website (for example, from a search engine or social media)
• Device information such as whether you are using a phone, tablet, or computer
• Cookie data (see the Cookies section below for more detail)

How I Use Your Information

I use the information I collect for the following purposes:

• To respond to your enquiries and communicate with you
• To send you emails, newsletters, and resources that you have opted into
• To deliver coaching services, programmes, or courses you have purchased or enrolled in
• To process payments securely
• To personalise your experience on my website and in my communications
• To improve my website, content, and services based on how they are being used
• To comply with any legal obligations, I may have
• To protect my business and website from fraud or misuse
• To send you occasional promotional content about new offers, programmes, or resources (you can opt out of this at any time)

I will only use your information in ways that are relevant and appropriate to the relationship we have. I will never use your data in ways that feel intrusive or disrespectful.

Legal Basis for Processing Your Data

If you are in the United Kingdom or European Union, I am required to have a legal basis for processing your personal data under the UK GDPR and/or EU GDPR. The legal bases I rely on include:

• Consent — where you have actively opted in, for example by signing up to my mailing list
• Contract — where processing is necessary to deliver a service you have purchased
• Legitimate interests — where I have a genuine business reason to process your data and it does not override your rights, for example improving my website
• Legal obligation — where I am required by law to process certain information

How Long I Keep Your Information

I keep your personal information only for as long as necessary. Specifically:

• Email subscribers: I keep your data for as long as you remain subscribed. If you unsubscribe, I will remove you from active lists, though I may retain your email address on a suppression list to ensure I do not accidentally contact you again.
• Client information: I retain records of our coaching work together for up to seven years for accounting and legal purposes, unless you request earlier deletion and there is no legal reason to retain it.
• Enquiry data: If you contact me but do not go on to work with me, I will retain your information for a reasonable period in case you follow up, and will then securely delete it.
• Website analytics data: This is typically retained according to the policies of the analytics tool I use (see Third Parties below).

Who I Share Your Information With

I do not sell your personal data to anyone, ever. However, I do use trusted third-party tools and platforms to run my business, and your data may pass through these. These include but may not be limited to:

• Email marketing platforms for managing my mailing list and sending newsletters
• Payment processors for securely handling transactions
• Scheduling tools for booking calls and appointments
• Website hosting and analytics 
• Video and course platforms if you enrol in a programme
• Accounting software for managing financial records

Each of these providers has their own privacy policy and data handling practices. I carefully select tools that take data privacy seriously. I do not authorise any third party to use your information for their own marketing purposes.

If I am ever required by law to disclose your information, for example in response to a court order, I will do so but will notify you if legally permitted.

Cookies

My website uses cookies. Cookies are small text files stored on your device when you visit a website. They help the website function properly and allow me to understand how visitors use the site.

The types of cookies my website may use include:

• Essential cookies — necessary for the website to function and cannot be switched off
• Analytics cookies — help me understand how visitors interact with my website 
• Functional cookies — remember your preferences to improve your experience
• Marketing cookies — may be used if I run advertising campaigns 

You can control and manage cookies through your browser settings. Please be aware that disabling certain cookies may affect how the website functions. Where required by law, I will ask for your consent before placing non-essential cookies on your device.

Your Rights

Depending on where you are located, you may have the following rights regarding your personal data:

• Right to access — you can request a copy of the personal data I hold about you
• Right to rectification — you can ask me to correct any inaccurate information
• Right to erasure — you can ask me to delete your personal data, subject to any legal obligations I must retain it
• Right to restrict processing — you can ask me to limit how I use your data in certain circumstances
• Right to data portability — you can ask for your data in a format that allows you to transfer it elsewhere
• Right to object — you can object to me processing your data for direct marketing purposes
• Right to withdraw consent — where I rely on consent, you can withdraw it at any time without affecting anything that happened before

To exercise any of these rights, please contact me at [email protected]. I will respond within 30 days. If you are unhappy with how I handle your request, you have the right to lodge a complaint with the relevant data protection authority in your country.

Children's Privacy

My website and services are intended for adults. I do not knowingly collect personal data from anyone under the age of 18. If you believe a child has provided me with personal information, please contact me and I will take steps to delete it.

Changes to This Policy

I may update this Privacy Policy from time to time to reflect changes in my business, legal requirements, or technology. When I do, I will update the date at the top of this page. I encourage you to review this page periodically.

Contact

If you have any questions about this Privacy Policy or how I handle your data, please contact me at:

Email: [email protected]